CRM Code for Authorised Push Payment fraud winds down having more-than trebled reimbursement rates, slashed average losses, and slowed scam growth
London, 3 October: The Contingent […]
London, 3 October: The Contingent
CRM Code
LSB response to PSR statement on APP fraud reimbursement
The Payment Systems Regulator’s (PSR)
LSB response to PSR statement on APP fraud reimbursement Read More >
The Payment Systems Regulator’s (PSR)
Updates to CRM Code made by the LSB
The LSB has published updates to the Code, requiring signatory firms receiving scam payments to play a greater role in protecting the customer, by putting in place measures to stop such transfers.
Updates to CRM Code made by the LSB Read More >
The LSB has published updates to the Code, requiring signatory firms receiving scam payments to play a greater role in protecting the customer, by putting in place measures to stop such transfers.
Memorandum of Understanding between the LSB and PSR published
We have today published a Memorandum of Understanding with Payments Systems Regulator (PSR), demonstrating our joint commitment to a collaborative working relationship.
Memorandum of Understanding between the LSB and PSR published Read More >
We have today published a Memorandum of Understanding with Payments Systems Regulator (PSR), demonstrating our joint commitment to a collaborative working relationship.
Review of adherence to the CRM Code published by the LSB
Signatories to the Contingent Reimbursement Model Code (CRM Code) have made considerable efforts to crackdown on scam transactions, though room for improvement remains
Review of adherence to the CRM Code published by the LSB Read More >
Signatories to the Contingent Reimbursement Model Code (CRM Code) have made considerable efforts to crackdown on scam transactions, though room for improvement remains
Updates to CRM Code made to protect more customers
A series of updates to
Updates to CRM Code made to protect more customers Read More >
A series of updates to
LSB’s response to the PSR’s consultation publication on 18 November 2021
Scams can have a devastating
LSB’s response to the PSR’s consultation publication on 18 November 2021 Read More >
Scams can have a devastating
LSB published findings from CRM Call for Input
The Lending Standards Board (LSB)
LSB published findings from CRM Call for Input Read More >
The Lending Standards Board (LSB)
LSB issues warning to CRM Code signatories over Authorised Push Payment (APP) scams
Today, we have launched a report assessing signatory firms’ progress against the CRM Code, specifically their approach to the reimbursement of customers who have fallen victim to APP fraud.
LSB issues warning to CRM Code signatories over Authorised Push Payment (APP) scams Read More >
Today, we have launched a report assessing signatory firms’ progress against the CRM Code, specifically their approach to the reimbursement of customers who have fallen victim to APP fraud.
Updates to the CRM Code published by the LSB
Today, we have published updates to the CRM Code for APP scams following a full review of the Code earlier this year. The amendments include the introduction of a governance framework for signatory firms and updates to the no-blame funding wording.
Updates to the CRM Code published by the LSB Read More >
Today, we have published updates to the CRM Code for APP scams following a full review of the Code earlier this year. The amendments include the introduction of a governance framework for signatory firms and updates to the no-blame funding wording.