Promoting fair lending

We proactively monitor and enforce the Standards of Lending Practice, making sure our registered firms and their agents provide a fair deal to personal and business customers

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Latest News

The Co-operative Bank signs up to CRM Code

The Co-operative Bank signs up to voluntary CRM Code, which is governed by the LSB, to help protect customers from push payment scams

Blog: Payment scams: why prevention is better than cure, but harder to achieve

Mark Neale shares his thoughts on how key players in the industry could collaborate to both prevent scams and provide a cure if they do occur.

Blog: Changing the Game

Mark Neale blogs on the importance of innovation in regulation, and how regulators can be innovators themselves.