Promoting fair lending

Discover how we work

We proactively monitor and enforce the Standards of Lending Practice, making sure our Registered Firms and their agents provide a fair deal to personal and business customers

Latest News

Continuously improving levels of customer protection

Call for input into our digital development project. Find out more and join the discussion.


The Standards of Lending Practice for business customers

Read the latest news on our work in this area including key milestones and proposed timelines.


We are at the 2016 Collections, Debt Sale & Purchase Conference (CDSP) today

The changing role of audit, risk and compliance. LSB CEO speaks at Collection, Debt Sale & Purchase Conference.