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Insight & Support
Find out more about the practical and collaborative approach of Insight and Support, from training to business reviews, providing support and adding value.
Latest News
The Co-operative Bank signs up to CRM Code
The Co-operative Bank signs up to voluntary CRM Code, which is governed by the LSB, to help protect customers from push payment scams
Blog: Payment scams: why prevention is better than cure, but harder to achieve
Mark Neale shares his thoughts on how key players in the industry could collaborate to both prevent scams and provide a cure if they do occur.
Blog: Changing the Game
Mark Neale blogs on the importance of innovation in regulation, and how regulators can be innovators themselves.