Driving fair customer outcomes for consumers and SMEs within financial services through independent oversight View registered firms About the LSB View Standards and Codes View Consumers View Latest Resources View Register with the LSB View News View all news Standards for all: Delivering good outcomes regardless of size: Part 2: Assurance September 16, 2021 Read More New podcast series – Lunch ‘n’ Learn September 15, 2021 Read More Culture and the CRM Code: why culture matters to good outcomes September 9, 2021 Read More Why the CRM Code’s protections are here to stay September 7, 2021 Read More A Day in the Life – Compliance Manager August 26, 2021 Read More Protecting customers from APP scams: what are the next steps for the CRM Code? August 5, 2021 Read More Access to Banking Standard summary report published by the LSB July 29, 2021 Read More Standards for all: Delivering good outcomes regardless of size: Part 2: Assurance September 16, 2021 Read More New podcast series – Lunch ‘n’ Learn September 15, 2021 Read More Culture and the CRM Code: why culture matters to good outcomes September 9, 2021 Read More Why the CRM Code’s protections are here to stay September 7, 2021 Read More A Day in the Life – Compliance Manager August 26, 2021 Read More Protecting customers from APP scams: what are the next steps for the CRM Code? August 5, 2021 Read More Access to Banking Standard summary report published by the LSB July 29, 2021 Read More Registering with the LSB signals a commitment to deliver the highest standards of customer treatment. Find out more about registering. Resources View all resources Standards for all: Delivering good outcomes regardless of size: Part 2: Assurance September 16, 2021 Read More Lunch ‘n’ Learn – Episode 1: Empathy September 15, 2021 Read More Our approach allows for flexibility for firms to achieve fair outcomes and innovate to meet customers’ evolving needs. Find out more about registering.
Standards for all: Delivering good outcomes regardless of size: Part 2: Assurance September 16, 2021 Read More
Protecting customers from APP scams: what are the next steps for the CRM Code? August 5, 2021 Read More
Standards for all: Delivering good outcomes regardless of size: Part 2: Assurance September 16, 2021 Read More
Protecting customers from APP scams: what are the next steps for the CRM Code? August 5, 2021 Read More
Standards for all: Delivering good outcomes regardless of size: Part 2: Assurance September 16, 2021 Read More
