From 1 April 2023, following recommendations made by the Lending Standards Board in December 2021, the LSB will no longer provide oversight of the Access to Banking Standard.
Access to Banking Standard Read More >
From 1 April 2023, following recommendations made by the Lending Standards Board in December 2021, the LSB will no longer provide oversight of the Access to Banking Standard.
The LSB welcomes the updated
LSB welcomes updated branch closure guidance Read More >
The LSB welcomes the updated
As part of our latest insights series, we breakdown quality assurance and how financial services firms’ culture plays a significant part in this.
Insights Series 3: Assurance. Part 2 – Culture and QA: checking for best practice Read More >
As part of our latest insights series, we breakdown quality assurance and how financial services firms’ culture plays a significant part in this.
Today we have published our
Access to Banking Standard Review recommendations published by the LSB Read More >
Today we have published our
The Covid-19 pandemic has had
Access to Banking Standard summary report published by the LSB Read More >
The Covid-19 pandemic has had
Maintaining access to cash and banking services is essential for local communities. Today we launch a review of the Access to Banking Standard which aims to minimise the impact of bank branch closures, to determine whether it remains effective in driving fair outcomes.
Review of the Access to Banking Standard Read More >
Maintaining access to cash and banking services is essential for local communities. Today we launch a review of the Access to Banking Standard which aims to minimise the impact of bank branch closures, to determine whether it remains effective in driving fair outcomes.
In an increasingly complex regulatory landscape, the sheer number of rules and requirements can seem overwhelming for financial services firms. But this does not mean that ensuring good customer outcomes should fall off the agenda.
Standards for all: delivering good outcomes regardless of size Read More >
In an increasingly complex regulatory landscape, the sheer number of rules and requirements can seem overwhelming for financial services firms. But this does not mean that ensuring good customer outcomes should fall off the agenda.
We have published guidance on the Access to Banking Standard, sharing examples of good practice to help drive fair outcomes for customers and local communities impacted by bank branch closures.
Industry guidance on the Access to Banking Standard published by the LSB Read More >
We have published guidance on the Access to Banking Standard, sharing examples of good practice to help drive fair outcomes for customers and local communities impacted by bank branch closures.
We have published a summary report of the Access to Banking Standard.
Access to Banking Standard summary report February 2020 Read More >
We have published a summary report of the Access to Banking Standard.
