Welcome to the new LSB website

We are delighted to welcome you to the new LSB website!

As the primary self-regulatory oversight body for the banking and lending industry, it’s important to ensure that information about our Standards and Codes is easily accessible for firms, stakeholders and consumers. To ensure a smooth and enjoyable user experience for all of our website visitors we are pleased to share with you our new website.

On our site you can find information about our best practice Standards and Codes and how they are helping to drive fair customer outcomes, read insightful articles, research and thought pieces, and stay up to date with the latest industry news.

The website also provides our registered firms with access to a firm-only hub, where you can read exclusive insights and training materials, get priority access to all our events and read updates, policies and other documentation to support the implementation of the Standards and Codes. Registered firms, log in by clicking ‘MyLSB’ in the top right hand corner, for all of this and more.

If you have any questions or you are a registered firm and would like support in accessing our firm hub, please email insight@lstdb.org.uk.

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Registering with the LSB signals a commitment to deliver the highest standards of customer treatment.

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