Paul joined the LSB in May 2020. He is responsible for monitoring registered firms’ compliance with the CRM Code, the Access to Banking Standard and the Credit Card Market Study remedies, through ongoing relationship management and review activity.
Paul has over 25 years’ experience working in financial services across a range of sectors including consumer credit lending, retail banking, building societies, collections and arrears management, regulated mortgage conduct of business, and insurance. To support his experience, Paul holds the International Compliance Association (ICA) UK Diploma in Compliance and is also a certified Mental Health First Aider, acquired through Mental Health First Aid (MHFA) England.
