The LSB’s Business Plan & Budget 2020/21

This document sets out how the LSB will take forward its mission and strategy to drive fair customer outcomes within financial services through independent oversight. 

LSB past, present and future

Read about the past, present and future of the LSB, as we celebrate our 10th anniversary.

Independent review of the LSB’s approach

Rigorous, independent oversight is the LSB’s core competency and core contribution
to improving outcomes for the customers of financial services. To underpin the LSB’s
oversight in the 2020s, we commissioned an independent review of our approach.

Mission and Strategy for the 2020s

Read our Mission and Strategy for the 2020s.

LSB Business Plan 2017/2020

Read more about current developments, future areas of focus and how the LSB plans to deliver its strategic aims