Other voluntary standards
Filling the gap in consumer protection to provide greater clarity and consistency for customers and the wider industry
Other voluntary standards
The Lending Standards Board vision is to ensure all personal and small business customers get a fair deal from their lender. The LSB remains relevant by expanding into new areas and it is committed to adding value where statutory regulation does not exist.
The LSB is responsible for the oversight of four of the information remedies that followed from the FCA’s Credit Card Market Study, as well as the Access to Banking Standard which has been designed to ensure that customers are better informed about branch closures.