New podcast series – Lunch ‘n’ Learn

Tune in to our new podcast ‘Lunch ‘n’ Learn’ brought to you by the LSB Insight team. This new series will explore how financial service providers can provide better customer outcomes as we delve into emerging themes and answer common questions we see pop up.

Our first episode looks at empathy, what this means in practice, and how firms can demonstrate this within their culture. Listen now.

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