LSB Insight report: good practice in QA

Our new Quality Assurance report is out now for registered firms.

Learn about best practices in QA, and how it can inform financial services firms on how they treat customers and deliver products and services. With insight gained from policies, processes, and working practices, this report is based on our work with registered firms.

Registered firms, log in and access the report here.

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Registering with the LSB signals a commitment to deliver the highest standards of customer treatment.

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