The LSB is working with the financial services sector to ensure it is responding effectively to the COVID-19 (Coronavirus) outbreak.

We expect all registered firms to have contingency plans in place to deal with major events and continue to support and serve customers. We will engage with individual firms and expect the LSB to be updated promptly should there be a change in operations, a need to work from back up sites or for staff to work from home, all of which we have no objection to.

This allows us to maintain dialogue and understand any pressures firms may be facing and the potential impact on customers in the coming days and weeks. We will keep our guidance under review as necessary.