Year in Insight

2021 has been another extraordinary year, with many individuals and businesses impacted by the disruption and challenges caused by coronavirus. During this time, the Insight team at the LSB has worked to support our registered firms to embed the Standards of Lending Practice and the other Codes we oversee. This has been achieved through a wide range of activities, from forums and training sessions, to thought pieces, articles, and podcasts.

During this event, we will be reviewing the key themes of our work in 2021 including discussing culture, money management, vulnerability, and digital. The event will be introduced by our Chief Executive, Emma Lovell, and we will also look forward to what 2022 may bring. If you are interested in attending this event, please contact us at insight@lstdb.org.uk.

If you have any questions for the Insight team that you wish to provide in advance of the event, please contact us at insight@lstdb.org.uk.

Registering with the LSB signals a commitment to deliver the highest standards of customer treatment.

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