Access for d/Deaf customers in banking & credit launch event – speeches
We were delighted to launch …
Access for d/Deaf customers in banking & credit launch event – speeches Read More >
A report launched today by the LSB drives financial inclusion for d/Deaf customers in the banking and credit industries.
The full impact of the cost-of-living crisis is yet to be seen, but support and intervention should not wait until despair strikes. Anna Roughley of the LSB explains why it is vital that firms step in to support those who need it most.
As of the 9 January 23, Indigo Michael Limited (trading as Tappily and SafetyNet) entered administration, and will therefore not be accepting applications for loans from new customers from this date.
Over a million people are estimated to be borrowing from illegal lenders, the impact of which can be hugely harmful to victims’ finances, mental health and personal lives. Banks, lenders, and debt collection agencies are extremely likely to come into contact or serve customers who are victims of illegal money lending.
Our new long read provides considerations for how registered firms can support their customers, particularly during the pre-arrears stage when there is an increased risk of financial difficulties.
As part of our latest insights series, we breakdown quality assurance and how financial services firms’ culture plays a significant part in this.
Following Armed Forces Day this …