Access for d/Deaf customers in banking & credit launch event – speeches
We were delighted to launch …
Access for d/Deaf customers in banking & credit launch event – speeches Read More >
Personal Standards
Financial Inclusion Report for Improved Access for d/Deaf Community in Banking & Credit Industries launched by the LSB
A report launched today by the LSB drives financial inclusion for d/Deaf customers in the banking and credit industries.
The Creep
The full impact of the cost-of-living crisis is yet to be seen, but support and intervention should not wait until despair strikes. Anna Roughley of the LSB explains why it is vital that firms step in to support those who need it most.
Update on Indigo Michael Limited registration
As of the 9 January 23, Indigo Michael Limited (trading as Tappily and SafetyNet) entered administration, and will therefore not be accepting applications for loans from new customers from this date.
The Last Resort: identifying and supporting victims of illegal lending
Over a million people are estimated to be borrowing from illegal lenders, the impact of which can be hugely harmful to victims’ finances, mental health and personal lives. Banks, lenders, and debt collection agencies are extremely likely to come into contact or serve customers who are victims of illegal money lending.
Money management and the cost-of-living crisis
Our new long read provides considerations for how registered firms can support their customers, particularly during the pre-arrears stage when there is an increased risk of financial difficulties.
Insights Series 3: Assurance. Part 2 – Culture and QA: checking for best practice
As part of our latest insights series, we breakdown quality assurance and how financial services firms’ culture plays a significant part in this.
