Become a registered firm

Our registered firms currently include financial services product providers from a wide range of sectors within the industry.  By adhering to the Standards of Lending Practice firms can demonstrate their commitment to achieving fair customer outcomes.


How to apply?

A detailed and proportionate assessment of your business will be undertaken as part of the application process. 

Following the completion of the application form and the payment of an application fee, an LSB Compliance Manager (CM) will be allocated to your firm. The CM will responsible for defining and communicating the oversight programme for your firm, providing you support along the way to ensure adherence to the Standards.

Click here to start your application online

The added value of LSB registration

Rebuilding trust in the industry

  • Enhanced reputation and trust
  • Ability for the industry to take control of the conduct agenda
  • Independent oversight
  • Credibility with the FCA
  • Strong advocacy of the LSB by the industry
  • APPG on Fair Business Banking

Working collaboratively to improve customer outcomes

  • Strong support from trade bodies
  • Support from HM Treasury
  • Support from civil society
  • An early warning sign on emerging risks
  • Participation in events
  • A vehicle to influence positive industry change

Helping firms deliver fair customer outcomes more efficiently

  • Insight & Support services
  • Development of industry good practice
  • Research
  • Dedicated support – an independent view
  • Themed reviews and oversight work

When you sign up to the Standards, you demonstrate your commitment to fair lending as a registered firm.

To access the existing Rules click here.