The Access to Banking Standard

The Access to Banking Standard aims to help minimise the impact of bank branch closures on customers and local communities.

Access to Banking Standard

The Standard is designed to ensure that customers affected by branch closures receive sufficient communication and clarity on the reasons for the closure and adequate support in accessing alternative banking services.

The LSB has launched a review of the Access to Banking Standard. You can access further information about the review here.

Download the Standard

Download the Guidance

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