LSB’s 10th anniversary event

Thank you to everyone who came along to our 10th anniversary celebration event at The House of Lords on 12th February.

Hosted by Lord Hunt of the Wirral, LSB’s former Chair, this event was a brilliant opportunity to celebrate the last 10 years of the LSB with our registered firms and stakeholders. During the evening, we heard from three influential industry leaders: CEO of UK Finance Stephen Jones, CEO of the Money Advice Trust Joanna Elson and Executive Director of Strategy and Competition at the FCA Christopher Woolard.

Chris Pond, Chair of the LSB, officially launched our new mission and strategy for the 2020s during his opening speech, and we were delighted to be able to present each guest with a copy of this at the end of the evening, along with a 10th anniversary booklet which looks at the past, present and future of the LSB.

You can download a copy of our new mission and strategy here, and our past, present and future booklet here.

If you’d like to be kept up to date about future events, plus all of our latest news, you can subscribe to our new e-newsletter here.

“Across all of its work, the independent oversight provided by the LSB through its robust visits and thematic reviews is essential to instil confidence in customers, and its creation 10 years ago has played an important role for our sector and has certainly made its mark on the banking and finance industry over this decade. I look forward to seeing the LSB continuing its good work, keeping our industry up to date and keeping consumers and businesses at the heart of our service. I look forward to continuing our excellent relationship and seeing what the next 10 years will bring.” Stephen Jones, CEO UK Finance

“We at the Trust really look forward to continuing to work closely with Chris, with Emma, and with the wider LSB team as they help the industry tackle these vital challenges, and I know that we all in this room, wish the LSB every success in the next decade and beyond in continuing to have a real continuing, positive impact on real people’s lives.” Joanna Elson, CEO Money Advice Trust



Have some thoughts on this subject?

Click here to continue the conversation on email

Registering with the LSB signals a commitment to deliver the highest standards of customer treatment.

Find out more about registering.

Related Stories