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ABOUT US menu divider HOW DO I COMPLAIN THE LENDING CODE NEWS PUBLICATIONS CONTACT US SUBSCRIBER LOGIN

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Name of organisation subscribingOther trading names/subsidiaries covered by the code
Adam & Company Plc
AIB Group (UK) p.l.c. Allied Irish Bank (GB)
American Express Services Europe Limited
Bank of Cyprus (UK) Ltd
Bank of Ireland (UK) plc Bank of Ireland Business Banking UK (NI & GB)
Bank of Ireland Consumer Banking UK
NIIB Group Limited - trading as Northridge Finance
Post Office - distributing BOI (UK) plc products
Automobile Association (AA) - distributing BOI (UK) plc products
Barclays Bank Plc Barclaycard
Barclays Corporate
Barclays International Private Bank
Barclays Private Bank
Barclays UK & Ireland Private Bank
Barlcays Wealth
BHS Credit Card
Caravan Club
CSMA
Hilton Honors Platinum Visa Card
Littlewoods
Orange Credit Card
Personal Retail Bank
Priority Club Rewards Visa
Shop Mastercard
Thomas Cook Credit Card
Wealth (Private Bank)
Butterfield Bank (UK) Limited
Capital One (Europe) Plc Capital One Financial Corporation
Citibank International Limited
Clydesdale Bank PLC Yorkshire Bank
Co-operative Bank (The) Britannia
Smile
Coutts & Co
Cumberland Building Society
First Trust Bank
Harrods Bank Limited
HSBC Bank plc First Direct
John Lewis Financial Services
HSBC Finance Ltd
B&Q Financial Services Limited
Lloyds Banking Group Bank of Scotland plc
Bank of Wales
Intelligent Finance
Lloyds Bank plc
Lloyds Bank Private Bank Ltd
Mayfair Private Banking
Scottish Widows Bank plc
St James Place Bank
Marks & Spencer Financial Services Plc M & S Bank
MBNA Limited
Nationwide Building Society
NewDay Ltd NewDay Cards Ltd
Northern Bank Limited Danske Bank
Royal Bank of Scotland plc Churchill Loans
Direct Line Financial Services
Lombard Direct
Mint
National Westminster Bank PLC
The One Account
Sainsbury’s Bank plc Sainsbury's Finance
Santander UK plc Cahoot
Cater Allen Limited
Geoban UK
Geoban (Madrid, Poland & Portugal)
Santander cards Ltd (SCL)
SG Hambros Bank Ltd Societe Generale Private Banking Hambros
Tesco Personal Finance plc Buy Now Pay Later
Tesco Bank
Tesco Buy Now Pay Later
Tesco Clubcard Credit Card
Tesco Credit Card
Tesco Credit Cards
Tesco Loans
Tesco Personal Finance
TPF
Triodos Bank NV (UK Branch)
TSB Bank plc TSB
TSB Bank
TSB Business
Turkish Bank (UK) Ltd
Ulster Bank Limited
Unity Trust Bank plc
Virgin Money plc Virgin Money
Wesleyan Bank Limited

Name of organisation subscribingOther trading names/subsidiaries covered by the code
1st Credit Limited Connaught Collections
Baker Tilly Creditor Services LLP Baker Tilly
Cabot Credit Management Apex
Apex Credit Management Limited
Apex Discovery Solutions
Cabot
Cabot Credit Management
Cabot Financial (Europe) Limited
CCM
CFE
CFEL
dlc
Hillesden Securities Limited
Marlin
Marlin Financial Services Limited
Marlin Legal Services Limited
Mercantile Data Bureau Limited
MDB
Experto Credite Ltd Credit Management Collections
Hillesden Securities Limited dlc
Mercantile Data Bureau Limited
MDB
Robinson Way Limited
IMPORTANT LINKS
Click here to find out the companies and organisations who have signed up to the Codes.

FINANCIAL OMBUDSMAN SERVICE

View the FOS website.

Click here for guidance on how to make a complaint against a bank or other banking service provider

USEFUL ORGANISATIONS

View web links

This page lists all those organisations who have committed to following the provisions in the Lending Code and are subject to the LSB’s monitoring and enforcement regime.

 

Associate subscribers are debt collection and debt purchase firms, where activities are primarily covered by section 9 of the Code (Financial Difficulties).

In addition to the organisations listed, a number of other firms, e.g. The Post Office which has an arrangement with the Bank of Ireland, market products that are provided by a subscriber to the Lending Code. These customers will also receive the benefit of the Code’s protections via the product provider’s subscription