Liz Barclay is a Radio and TV Broadcaster and Producer; writer and author. She is a consumer champion who is Vice-Chair of the Financial Inclusion Commission, a member of the Fundraising Regulator Standards Board, The Equity Release Council Standards Board and the Ofgem Consumer Progress Panel. She is an Ambassador for the Money Advice Trust and IPSE the organisation for freelancers and the self-employed and was formally Chair of the Money Advice Liaison Group. She was recently appointed Small Business Commissioner.
Liz also works with CCA Global on customer service standards and is passionate about improving trust, service and engagement – raising the bar across the charity, public and private sectors. She coaches in communication and presentation skills working with small business, charities and on a one-to-one basis with CEO and senior managers across sectors. She chairs national and international conferences and produces comms, customer service and finance webinars. She was until recently Deputy Chair of the Financial Services Compensation Scheme, Chair of Citizens Advice Camden and the Credit Union Foundation and a member of the Financial Services Consumer Panel.