Laura joined the LSB in 2012. She leads the Policy team on the ongoing development and interpretation of the LSB’s Standards and Codes, ensuring that they continue to reflect current and emerging good practice. She is also responsible for corporate governance issues and for providing advice to a range of stakeholders in the context of the broader regulatory landscape within which the LSB operates.
Laura’s role has overseen the move from the Lending Code to the Standards of Lending Practice and she led on the subsequent development of separate Standards for personal and business customers and the supporting Information for Practitioners, setting the benchmark for good lending practice in the UK. Her background in regulation within a consumer credit group spreads across a number of areas including debt collection, secured and unsecured lending.