Kajal Popat - Compliance Manager

Kajal joined the LSB in March 2020 as a Compliance Manager.  Kajal has responsibility for overseeing adherence to the standards and voluntary agreements of Lending Practice across a number of registered firms ensuring that those firms signed up to voluntary agreements are meeting their commitments monitored through risk-based reviews and relationship management.

Prior to joining LSB, Kajal was a Senior Compliance Consultant for a Consultancy firm conducting compliance reviews and providing advice and guidance to firms on regulatory matters. Kajal has worked for various firms in several different sectors, including Consumer Credit, Banking and Insurance. During this time, Kajal has been involved in process implementation, policy development, compliance monitoring and training on matters including; quality assurance, risk, fraud, treating customers fairly, vulnerable customers and financial difficulty.