Jess Roberts

Jess joined the LSB in October 2019. She supports registered firms’ adherence to the LSB’s Standards and Codes through tailored support. This includes delivering thought provoking workshops, roundtables, forums and podcasts with the Insight team.

With four and a half years’ experience working for a debt advice charity and a background partnering with banks and building societies to support their customers in financial difficulty, Jess is passionate and skilled in helping firms deliver the best outcomes for all customers.

Registering with the LSB signals a commitment to deliver the highest standards of customer treatment.

Find out more about registering.

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