The LSB’s business plan sets out the vision and mission for the organisation including the key actions it will take to ensure that personal and business customers continue to receive adequate protection from Registered Firms. The plan also highlights the LSB’s future initiatives and how it continues to add value to Firms.

Dave Pickering said: “At the heart of our strategy are the consumer and the business customer, seeking to ensure they receive a fair deal and adequate protection when, for example, they borrow money, seek to finance their business or fall into financial difficulty. To achieve this, we need firms to aspire to high standards of conduct and the collaboration of stakeholders across the industry that provide challenge and support.”   

Read more here.