Ensuring customers are treated in a fair and transparent way

‘It is recognised that the standards are not a panacea for all the ills of the past but instead represent a commitment to a framework which seeks to achieve higher standards of conduct’ says Laura Mahoney, Legal and Policy Manager at the LSB, in the latest CCRMagazine.

Click here to read the full article about the expansion of the new Standards and how they will evolve.

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