Latest News
Vulnerability: the challenges and opportunities in the digital space
Innovate Finance and LSB roundtable: summary and outcome. Read more here.
LSB statement on FCA consultation on SME access to the Financial Ombudsman Service
The LSB welcomes the FCA’s recently published consultation. Read more.
Adding value and supporting the delivery of good customer outcomes
Read more about how our Insight and Support work has been supporting, and adding value to, our Registered Firms.
LSB roundtable: the challenges and opportunities in the digital space
Read more about our latest roundtable on the topic of digital and vulnerable customers.
We are hosting our 2017 Consumer Forum today
Read more about how we plan to work collaboratively with consumer groups and debt advice bodies.
We are at the Collections, Debt Sales and Purchase (CDSP) Conference today
Identifying and acting on customer vulnerability. Shada Nasrullah speaks at the CDSP conference.