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The power of prevention in the fight against APP fraud
Authorised Push Payment (APP) fraud has reached unprecedented levels in the UK, as criminal organisations have adapted to and capitalised upon the impact of Covid-19 over the last year. Recent statistics from UK Finance show that APP fraud has increased in value and volume from 2019 to 2020, with losses up 5 percent to £479million […]
The LSB launches revised Standards of Lending Practice for personal customers
Today, we are launching revised Standards of Lending Practice for personal customers as part of our mission to drive fair customer outcomes in financial services.
Call for Input for the CRM Code issued by the LSB
Today we are issuing a Call for Input around the CRM Code, seeking to explore the findings from the review in more detail.
Emerging Risk Forum March 2021
Thank you to everyone who attended and contributed to our virtual Emerging Risk Forum yesterday. Bringing together compliance professionals from registered and non-registered firms across the industry, the Forum created a space for insightful discussions on emerging risks and how best to prepare for them.
The LSB’s Business Plan & Budget 2021/22
We are pleased to release our Business Plan & Budget for the 2021/22 financial year. Our key priorities remain grounded in driving forward fair customer outcomes within financial services through independent oversight.
LSB Publishes Effectiveness Review of the Credit Card Market Studies Voluntary Remedies
We have published a summary report of the Effectiveness Review of the Credit Card Market Studies Voluntary Remedies.
LSB Insights: credit and essential spending
What if some signs of banking customers in financial difficulty are being missed? Read our latest thought piece to find out why using credit to pay for essential spending could be one such trigger, and what lenders can do to help support their vulnerable customers.
Upcoming Emerging Risk Forum
Rising economic and regulatory pressures are reinforcing the need for strategic and proactive means of managing risk among financial services firms. Join us on Thursday 25 March for the LSB’s virtual Emerging Risk Forum with insights and discussion on the challenges and opportunities posed by today’s business environment, including changes to culture and remote working, financial inclusion, digital transformation and more.