Topics
The Standards for personal customers
Standards for all: delivering good outcomes regardless of size
In an increasingly complex regulatory landscape, the sheer number of rules and requirements can seem overwhelming for financial services firms. But this does not mean that ensuring good customer outcomes should fall off the agenda.
The LSB launches revised Standards of Lending Practice for personal customers
Today, we are launching revised Standards of Lending Practice for personal customers as part of our mission to drive fair customer outcomes in financial services.
Coronavirus; working through it
In response to the coronavirus pandemic, Insight & Support published a series of thought pieces focusing on authorised push payment (APP) scams, vulnerability, and SME financial difficulty.
Salary Finance becomes a registered firm with the LSB
We are delighted to announce that Salary Finance has become a registered firm with the LSB.
Promoting fair lending and rebuilding trust
Read more about our 3-year strategy and how we continue to help firms deliver good customer outcomes.
Standards of Lending Practice officially launched
The new Standards set out the commitments made by lenders to their personal customers.
LSB launches new Standards
LSB launches the Standards of Lending Practice for personal customers.