Topics
Contingent Reimbursement Model Code (CRM) for Authorised Push Payment Scams
Let’s talk about keeping your money safe – Talk Money Week
This Talk Money Week, let’s get talking about keeping your money safe. APP scams can be incredibly damaging to the financial wellbeing of customers. Firms signed up to the CRM Code commit to provide increased protection to their customers from scams.
LSB completes CRM Code consultation period
On Wednesday 15 July 2020, the LSB launched a formal review of the Contingent Reimbursement Model Code for authorised push payment (APP) scams (the CRM Code). This review is being carried out to better understand how effective the Code has been one year on in achieving its objectives, as well as to understand the impact […]
Review of the CRM Code
The LSB has today launched a review of the CRM Code for APP scams. The review will consider the Code’s effectiveness in its first year and impact on consumers and the industry.
Coronavirus; working through it
In response to the coronavirus pandemic, Insight & Support published a series of thought pieces focusing on authorised push payment (APP) scams, vulnerability, and SME financial difficulty.
Review of approach to reimbursement of customers summary report published by the LSB
We have published our summary report, Review of approach to reimbursement of customers – provision R2(1) (c) of the CRM Code for authorised push payment scams.
Blog: So what’s the legacy?
Mark Neale reflects on his time as Chief Executive of the LSB.
The Co-operative Bank signs up to CRM Code
The Co-operative Bank signs up to voluntary CRM Code, which is governed by the LSB, to help protect customers from push payment scams
Blog: Payment scams: why prevention is better than cure, but harder to achieve
Mark Neale shares his thoughts on how key players in the industry could collaborate to both prevent scams and provide a cure if they do occur.