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Let’s talk about keeping your money safe – Talk Money Week
This Talk Money Week, let’s get talking about keeping your money safe. APP scams can be incredibly damaging to the financial wellbeing of customers. Firms signed up to the CRM Code commit to provide increased protection to their customers from scams.
Blog: The power of shared experience and local lockdowns
With every aspect of life disrupted as we learn to live side-by-side with a global health emergency, there has never been a more important time for financial service firms to provide reassurance, continuity and tailored outcomes for individual customers and businesses. How can banks ensure their teams are providing this level of service to every customer?
Blog: I refuse to remote work any longer….I’m connected working.
As organisations start to work out if, how and when employees will return to the office, our Head of Insight and Support, Anna Roughley blogs about her experience and thoughts on connected working.
Blog: So what’s the legacy?
Mark Neale reflects on his time as Chief Executive of the LSB.
Blog: Payment scams: why prevention is better than cure, but harder to achieve
Mark Neale shares his thoughts on how key players in the industry could collaborate to both prevent scams and provide a cure if they do occur.
Blog: Changing the Game
Mark Neale blogs on the importance of innovation in regulation, and how regulators can be innovators themselves.
Blog: Why the Lending Standards Board matters
Mark Neale blogs on the value and role of the LSB.
Blog: Summer’s here and the time is right for…
Dave Pickering blogs on LSB developments and the value of becoming a registered firm.