Promoting fair lending

Discover how we work

We proactively monitor and enforce the Standards of Lending Practice, making sure our registered firms and their agents provide a fair deal to personal and business customers

Latest News

Improving the support to vulnerable customers through data-sharing

Research from the University of Bristol explores whether data sharing between financial firms can improve their ability to identify and support vulnerable customers. Read more.


Providing a clear focus for lenders on how they should treat their business customers

Dave Pickering writes for The Midlands in Business magazine. Read more.


Promoting fair lending and rebuilding trust

Read more about our 3-year strategy and how we continue to help firms deliver good customer outcomes.