Promoting fair lending

Discover how we work

We proactively monitor and enforce the Standards of Lending Practice, making sure our registered firms and their agents provide a fair deal to personal and business customers

Latest News

The Standards of Lending Practice for business customers: one year on

Dave Pickering blogs about our recent event looking at the evolution of the business Standards.


We have strengthened our Board and executive team

Read more about our recent appointments.


Improving the support to vulnerable customers through data-sharing

Research from the University of Bristol explores whether data sharing between financial firms can improve their ability to identify and support vulnerable customers. Read more.