Promoting fair lending

Discover how we work

We proactively monitor and enforce the Standards of Lending Practice, making sure our registered firms and their agents provide a fair deal to personal and business customers

Latest News

Improving the support to vulnerable customers through data-sharing

Research from the University of Bristol explores whether data sharing between financial firms can improve their ability to identify and support vulnerable customers. Read more.

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Providing a clear focus for lenders on how they should treat their business customers

Dave Pickering writes for The Midlands in Business magazine. Read more.

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Promoting fair lending and rebuilding trust

Read more about our 3-year strategy and how we continue to help firms deliver good customer outcomes.

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